Terms of service

Terms of Service

OVERVIEW

Welcome to Mensbrium. Throughout the site, the terms “we”, “us”, “our”, and “Mensbrium” refer to Mensbrium. Mensbrium operates this website, including all information, tools, products, and services available through this site to provide you with a premium shopping experience.

By accessing our website or purchasing products from us, you engage in our Services and agree to be bound by the following Terms of Service (“Terms”), including all additional policies referenced herein.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you may not access the website or use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using this website, you confirm that:

  • You are at least the age of majority in your state or country of residence.
  • Any information provided by you is accurate, complete, and current.
  • You are responsible for maintaining the confidentiality of your account and login credentials.

Mensbrium reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

SECTION 2 – PRODUCTS & SERVICES

We strive to display product images, colors, descriptions, and details as accurately as possible. However:

  • Product appearance may vary depending on your device display settings.
  • Results from skincare, grooming, or wellness products may vary from person to person.
  • We do not guarantee that products will meet every customer’s expectations.

All product descriptions, pricing, and availability are subject to change without prior notice.

SECTION 3 – ORDERS & ACCEPTANCE

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • Orders are subject to acceptance and availability.
  • Mensbrium reserves the right to cancel or refuse any order at any time.

Once an order is placed successfully, cancellation requests may not always be possible.

Mensbrium also reserves the right to limit or refuse orders that appear fraudulent, suspicious, or intended for resale purposes.

SECTION 4 – PRICING & PAYMENTS

All prices displayed on our website are subject to change without notice.

We reserve the right to:

  • Modify pricing
  • Discontinue products
  • Offer promotional pricing at any time

Customers agree to provide valid payment and billing information for all purchases.

Mensbrium shall not be held responsible for payment gateway failures, banking issues, or transaction delays caused by third-party providers.

SECTION 5 – SHIPPING & DELIVERY

Delivery timelines provided are estimates only and are not guaranteed.

Mensbrium is not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Customs clearance
  • Natural disasters
  • Incorrect customer information

Risk of loss and ownership transfers to the customer once the order is handed over to the shipping carrier.

SECTION 6 – RETURNS, REFUNDS & VIDEO PROOF POLICY

Customers must carefully inspect their package upon delivery.

Mandatory Unboxing Video Requirement

To claim any refund, replacement, or return for:

  • Damaged products
  • Missing items
  • Incorrect products
  • Empty packages

customers must provide a clear and uninterrupted unboxing video recorded from the moment the sealed package is opened.

The video must clearly show:

  • The unopened parcel
  • Shipping label
  • Entire unboxing process
  • Visible issue or defect

Without valid video proof:

  • Refund requests
  • Replacement requests
  • Return claims

will not be accepted under any circumstances.

Claims made after opening the package without video evidence will be considered invalid.

Mensbrium reserves the final right to approve or reject refund claims after verification.

SECTION 7 – NON-RETURNABLE PRODUCTS

For hygiene and safety reasons, certain products are non-returnable, including:

  • Opened skincare products
  • Used grooming products
  • Personalized items
  • Sale items
  • Gift cards

SECTION 8 – INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Branding
  • Product images
  • Graphics
  • Videos
  • Text
  • Website design

is the exclusive property of Mensbrium and protected under applicable intellectual property laws.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

SECTION 9 – THIRD-PARTY SERVICES

Our website may contain links or integrations with third-party services or websites.

Mensbrium is not responsible for:

  • Third-party content
  • Privacy practices
  • Transactions conducted outside our platform

Use of third-party services is at your own risk.

SECTION 10 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

SECTION 11 – USER CONDUCT

You agree not to:

  • Use the website for unlawful activities
  • Upload malicious code or viruses
  • Attempt unauthorized access
  • Copy or exploit website content
  • Provide false or misleading information

Violation of these Terms may result in suspension or termination of access to our Services.

SECTION 12 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

Mensbrium does not guarantee:

  • Continuous website availability
  • Error-free service
  • Specific product outcomes or results

Use of our Services is at your own risk.

SECTION 13 – LIMITATION OF LIABILITY

Mensbrium shall not be liable for:

  • Indirect damages
  • Loss of profits
  • Data loss
  • Delays
  • Product misuse
  • Allergic reactions
  • Service interruptions

Our total liability shall never exceed the amount paid for the purchased product.

SECTION 14 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in India.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts located in India.

SECTION 15 – CHANGES TO TERMS

Mensbrium reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

SECTION 16 – CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

Mensbrium
📧 support@mensbrium.com

Optional Details You Can Add Later

Replace these if needed:

  • Business Address
  • GST Number
  • Business Registration Number
  • Phone Number
  • Privacy Policy URL
  • Refund Policy URL